DATA PRIVACY POLICY

General

This data protection declaration informs the user of the website www.zugspitze.com (hereinafter referred to as "website") about the type, scope and purpose of the collection and use of personal data by the VEREIN ZUGSPITZ ARENA BAYERN-TIROL (hereinafter referred to as "operator").

Responsible for the data protection of this website is: Verein Zugspitz Arena Bayern-Tirol Schmiede 15 6632 Ehrwald Tel: +43 (0)5673/20 000-150 Mail: info@zugspitze.com

According to Art. 37 DSGVO, the operator is not obliged to appoint a data protection officer. The Austrian Data Protection Act also does not require the appointment of a data protection officer.

Personal data (e.g. name, e-mail address, telephone number, etc.) are only processed by the operator in a lawful manner - in particular for the fulfilment of contractual obligations, due to overriding legitimate interests of the operator or on the basis of the consent of the user.

1. Presentation of the website

As an order processor, the web host of this site automatically collects and stores information in so-called server log files each time this website is accessed. These are:

- browser type and browser version

- Operating system used

- referrer URL

- Time of the request

- IP address

This data is not merged with other data sources. We use your data collected in this way for statistical purposes in connection with our offer, to ensure system security, for technical administration and to optimise the Internet offer. The IP address is only evaluated in emergencies - e.g. for investigation in the event of attacks. Personal user profiles are not created. In particular, your data will not be passed on to third parties. The basis for data processing is Art. 6 para. 1 lit. f DSGVO ("legitimate interest"), as this data is necessary for us to ensure stability and security. The processing of your personal data for the purpose of displaying the website is based on Art. 6 para. 1 lit. b DSG-VO (contract performance). Your data will be deleted after you have finished using the website.

2. Contacting us for the purpose of an enquiry (including bookings and brochure orders)

When contacting us (e.g. via contact form or e-mail), personal data that is absolutely necessary for this purpose is collected, in particular e-mail address, name, address, telephone number as well as data relating to your request (e.g. period of stay, number of persons). This data is stored and used exclusively for the purpose of responding to your request or for contacting you and the associated technical administration. Your data will be deleted within 12 months at the latest after your request has been processed, unless there are legal obligations to retain data. Depending on the request, your personal data will be forwarded to third parties (responsible parties) which are necessary to fulfil the requested service. In the case of general information, reservations or bookings, these are travel agencies, accommodation providers and landlords. (Member businesses of the TVB Tiroler Zugspitz Arena, the market of Garmisch-Partenkirchen and the Zugspitzdorf Grainau, see: http://www.zugspitze.com/de/unterkuenfte?url=http://web4.deskline.net/zugspitzbt/de/ accommodation/search/).

In addition, we pass on your data to Feratel Media Technologies AG, Maria-Theresien-Straße 8, 6020 Innsbruck, Austria, for brochure orders and booking enquiries. More information at www.feratel.at.

The data processing is required in accordance with Art 6 para 1 lit b DSGVO for the fulfilment of the contract or for the implementation of pre-contractual measures.

Please note the General Terms and Conditions for the hotel industry.

3. Raffles

Personal data (title, first and last name, e-mail address, telephone number, home address, date of birth) is collected when participating in competitions offered on this website. The processing of this personal data of the user is necessary for the handling of the competition. The personal data will be stored for the duration of the competition and for the processing of any claims for winnings and damages for a maximum of 40 months after the end of the competition. By participating, the user agrees that his/her name may be published on this website in the event of a win.

4. Surveys

From time to time, we launch temporary promotions on our website, such as surveys. Participation in these is voluntary and the user can decide whether or not to disclose personal information. This information may be directly personal (such as name, email address, telephone number) or indirectly personal (such as demographic data). The information provided is used to provide visitors with information about services or to optimise our website and services.

1. Cookies

In order to make visiting the website attractive and to enable the use of certain functions, we use cookies on various pages. Cookies are pieces of information that are stored by a website on the user's terminal device.

Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These enable us to recognise your browser on your next visit. You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or generally and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of the website may be limited. The lawfulness of data processing within the scope of technically absolutely necessary cookies forms the fulfilment of the contract. The lawfulness of the other cookies, such as for statistical analysis or marketing purposes, is based on your consent, which you have given us in the cookie administration. You can change your consent at any time in the cookie administration.

You can also prevent the collection of data generated by cookies and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

2. Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics uses cookies. The information generated by the cookie about your use of this website will be transmitted to and stored by Google on servers in Ireland.

We have activated the IP anonymisation function on this website. This means that your IP address will be shortened by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.

Objection to data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link tools.google.com. An opt-out cookie will be set, which will prevent the collection of your data during future visits to this website: Deactivate Google Analytics. More information on how Google Analytics handles user data can be found in Google's privacy policy: support.google.com.

Order processing

We have concluded an order processing contract with Google and fully implement the strict requirements of the DSGVO when using Google Analytics.

Demographic characteristics with Google Analytics

This website uses the "demographic characteristics" function of Google Analytics. This allows reports to be generated that contain statements about the age, gender and interests of site visitors. This data comes from interest-based advertising from Google as well as visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as shown in the item "Objection to data collection".

3. Google Analytics Remarketing

Our websites use the functions of Google Analytics Remarketing in conjunction with the cross-device functions of Google Ads and Google DoubleClick. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. This function makes it possible to link the advertising target groups created with Google Analytics Remarketing with the cross-device functions of Google Ads and Google DoubleClick. In this way, interest-based, personalised advertising messages that have been adapted to you depending on your previous usage and surfing behaviour on one end device (e.g. mobile phone) can also be displayed on another of your end devices (e.g. tablet or PC). If you have given your consent, Google will link your web and app browsing history to your Google account for this purpose. In this way, the same personalised advertising messages can be displayed on every end device on which you log in with your Google account. To support this feature, Google Analytics collects Google-authenticated IDs of users, which are temporarily linked to our Google Analytics data to define and create audiences for cross-device ad targeting. You can permanently object to cross-device remarketing/targeting by deactivating personalised advertising in your Google account; follow this link: https://www.google.de/intl/de/policies/privacy

Further information and the data protection provisions can be found in Google's data protection declaration at: https://www.google.de/intl/de/policies/privacy.

1. YouTube

Our website uses plugins from YouTube. The operator of the YouTube website is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. When you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited. The data transfer happens without our intervention and outside our responsibility. If you are logged into your YouTube account, you enable YouTube to assign your surfing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account. Further information on the handling of user data can be found in YouTube's privacy policy at: https://www.google.de/intl/de/policies/privacy.

The processing of the data is based on our legitimate interest, i.e. the optimisation of our offer and our website according to Art. 6 para. 1 lit. f. DSGVO.

2. Vimeo

Our website uses plugins from Vimeo. The operator of the Vimeo website is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA. When you visit one of our pages equipped with a Vimeo plugin, a connection to the Vimeo servers is established. In the process, the Vimeo server is informed of your IP address and which of our pages you have visited. The data transfer happens without our intervention and outside our responsibility. If you are logged into your Vimeo account, you enable Vimeo to assign your surfing behaviour directly to your personal profile. You can prevent this by logging out of your Vimeo account. For more information on the handling of user data, please refer to Vimeo's privacy policy at: https://vimeo.com/privacy.

The processing of the data is based on our legitimate interest, i.e. the optimisation of our offer and our website according to Art. 6 para. 1 lit. f. DSGVO.

For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

We remain responsible for the protection of your data even if we use a processor. In the course of this data processing, the operator forwards the personal data collected to the following third parties (processors):

  - Feratel Media Technologies AG, Maria-Theresien-Strasse 8, 6020 Innsbruck, Austria.
  - Hetzner Online GmbH, Industriestrasse 25, 91710 Gunzenhausen, Germany
  - Outdooractive GmbH, Bayerhamerstraße 47, 5020 Salzburg, Austria
  - General Solutions Steiner GmbH, Bruggfeldstrasse 5/III, 6500 Landeck, Austria
  - Elements.at New Media Solutions GmbH, Gusswerk Hall 6, Söllheimerstraße 16, 5020 Salzburg, Austria
  - Diewebsigner.com GmbH, Silberleithen 4, 6633 Biberwier, Austria
  - Intermaps Software AG+GmbH, Schönbrunner Straße 80/6, 1050 Vienna, Austria
  - evoNET GmbH, Bruggfeldstraße 5, 6500 Landeck, Austria
 
 RCE Medien GmbH & Co. KG, Hochfeldanger 9, 83670 Bad Heilbrunn, Germany

1. revocation of your data processing consent

Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. For this purpose, an informal communication by e-mail to info(at)zugspitze.com is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

2. right to data portability

You have the right to have data that we process on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible. You can exercise this right at any time by sending an e-mail to info(at)zugspitze.com.

3. information, restriction of processing, deletion, objection

Within the framework of the applicable legal provisions, you have the right to information about your stored personal data, its origin and recipient and the purpose of the data processing and a right to correction, restriction of processing or deletion of this data. Furthermore, you have the right to object to the processing. You can exercise these rights at any time by sending an e-mail to info(at)zugspitze.com. Irrespective of the deletion details given for the individual data processing operations, the data will not be deleted if the personal data to be deleted is used for other lawful processing operations in accordance with this data protection declaration or if we have a legal obligation to retain the data.

4. right of complaint

Finally, you have a right to lodge a complaint with a data protection supervisory authority - in Austria, this is the Austrian Data Protection Authority (Barichgasse 40-42, 1030 Vienna, dsb(at)dsb.gv.at, www.dsb.gv.at).

1. objection to advertising mails

We hereby object to the use of contact data published within the scope of the imprint obligation for the purpose of sending unsolicited advertising and information material. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, for example by spam e-mails.

2. Links and embedded external content such as iFrames etc.

This website contains links to other sites. Please note that we are not responsible for the privacy practices or the content published on other sites. The data protection policies applicable to the embedded links and external content can be found on the corresponding website or can be accessed via the links at the foot of the iFrames. In particular, we would like to point out that the use of embedded map services may result in profiling, whereby data protection is also the responsibility of the data processors integrated via external links, iFrames or similar means. The data protection is also incumbent on the data processors integrated via external links, iFrames or similar means.

3. changes to the data protection declaration

We reserve the right to change this data protection declaration in order to adapt it to changed legal situations or in the event of changes to the service and data processing. We therefore recommend that you read this statement at regular intervals. The changes will not take effect retroactively. Likewise, we will not change the way in which previously collected data is handled.

Status: 04.12.2021